Services

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Manuals

Manuals on various sustainable operating strategies are planned. These are primarily intended to help businesses, communities and organizations operate more sustainably. However guides for individuals are also planned as many of the underlying concepts of sustainability are applicable to individuals as well.

Creating a Customer Satisfaction Monitoring System This manual is intended to help companies and organizations establish a new, or improve an existing, system that provides quantifiable data on Customer Satisfaction. The 80+ page manual is a practical down to earth guide that covers many aspects of setting up a system for monitoring and measuring customer satisfaction.

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Consulting

Advice and guidance on the following are available:-

• Sustainable operating strategies
• Performing a "Are we operating sustainably?" audit
• Establishing or improving systems to monitor and measure customer satisfaction

For further information on consultations contact SusOpS